Century Properties Management Inc. (CPMI), a name that is synonymous with quality and innovation, has once again proved their dedication to excellence with their recent achievement. The full-service property and facilities management arm of Century Properties Group (CPG), CPMI, was recently bestowed the coveted ISO 9001:2015 Certification, the world’s most recognized Quality Management System standard.
This is not the company's first dance with this prestigious award. Originally receiving the award in 2017, this recent accolade reaffirms CPMI's unwavering commitment to service excellence, quality performance, and customer satisfaction.
The award ceremony was a significant event. The plaques were presented by TÜV SÜD Philippines, a leading authority in Management Systems Certification, Third Party Inspection and Product Testing Services in the Philippines.
Standing tall at the center of the proceedings, Mr. Rafael G. Yaptinchay, CPMI's President & CEO, and Streisand C. Tuason, CPMI Sr. Vice President for Operations, Marketing, and Support Services, accepted the awards on behalf of their diligent team.
The award's significance cannot be understated, especially in these challenging times. "We are honored to receive this recognition. It’s a testimony to our coming out of the pandemic mode," says Mr. Yaptinchay.
His words reflect the company's resilience and unwavering dedication to maintaining exceptional standards, even when faced with a global crisis of unprecedented scale.
The ISO 9001:2015 Certification is not just an award; it signifies a commitment to a specific way of operating. "The quality management system is just a reminder of how we do our task," stated Eric Santos, the Senior Manager for Business Assurance of TUV SUD.
The certification encompasses risk management, a critical aspect of the business that has become even more prominent in the pandemic era. It also focuses on the function's customers, highlighting the company's commitment to customer satisfaction.
This achievement is not the end; rather, it's a stepping stone for CPMI. It solidifies their position as a trusted property and facilities management leader, committed to delivering unparalleled service excellence.
As they continue to innovate and strive for excellence, there's no telling what future successes await CPMI. But one thing is for sure: they're not slowing down anytime soon!
Century Properties Management Inc. receives the ISO 9001:2015 Certification, showcasing their commitment to service excellence and customer satisfaction. This award further solidifies CPMI's position as a trusted property and facilities management leader. Explore their journey to this significant achievement.
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