Wednesday, July 31, 2024

Hexaware Technologies Expands in Manila

Manila, the bustling capital of the Philippines, has just become a focal point for digital transformation and IT solutions. It’s not just any other expansion; it's Hexaware Technologies, a global IT services and solutions provider, making its mark here. The announcement of their new delivery center is not merely about opening another office; it’s about leveraging the rich talent pool in the region to offer unparalleled digital transformation and operations solutions across geographies and sectors.



Hexaware Technologies has always been at the forefront of innovation and excellence. The opening of their new delivery center in Manila signifies a strategic move to harness the region's extensive talent pool and service-oriented culture. Gopinath Manian, Senior Vice President - BPS at Hexaware, couldn’t contain his excitement as he shared the news. "We are thrilled to open our new office. The Philippines' talent pool across a broad range of skills and service-oriented culture align with our goal of delivering quality customer experience," he stated. 

This new delivery center is not just a physical expansion; it’s a testament to Hexaware’s commitment to quality and customer satisfaction. The center aims to provide top-notch customer service, IT troubleshooting, and help desk support. With the Philippines being known for its skilled workforce and excellent customer service culture, this move is bound to elevate Hexaware’s service offerings to new heights.



Bennet Kumar, Global Head BPS at Hexaware, emphasized the significance of the new Manila delivery center. "This expansion of our footprint in the Philippines will enable us to further leverage the region's talent and give us the ability to scale to meet the customer demand. The Manila center will aim to deliver quality customer experience, digital transformation and IT support services to our customers in multiple industry segments all over the world," he explained.

The new delivery center is not just about scaling operations; it’s about transforming the way Hexaware delivers its services. By tapping into the local talent, Hexaware is set to offer innovative solutions that will drive digital transformation across various industries. This move is a strategic step towards maintaining Hexaware's competitive edge in the global market.



Amrinder Singh, Corporate Vice President & Head—EMEA & APAC Operations at Hexaware, shared his insights on the expansion. "Expansion in Manila is part of our move to access the talent and resources available here. The new delivery center is aligned with our growth strategy, enabling us to support our clients and maintain our commitment to quality," he said.

This expansion is a strategic move that aligns with Hexaware’s growth strategy. The new delivery center in Manila is not just about increasing their physical presence; it’s about enhancing their capability to deliver high-quality services to clients worldwide. By leveraging the local talent and resources, Hexaware is poised to set new benchmarks in the IT services and solutions industry.



This second office in Manila is part of Hexaware's plan to increase its employee count and strengthen its presence in the Asia-Pacific region. The Asia-Pacific region is a burgeoning market with immense potential, and Hexaware’s expansion here is a testament to their commitment to tapping into this potential. 

The new delivery center in Manila is not just a milestone for Hexaware; it’s a new chapter in their journey towards global excellence. By increasing their presence in the Asia-Pacific region, Hexaware is set to offer better services, innovative solutions, and unparalleled customer experience to clients across the globe.



The opening of Hexaware's new delivery center in Manila is more than just an expansion; it’s a strategic move to harness the rich talent pool in the Philippines and offer top-notch digital transformation and IT solutions. This expansion is a testament to Hexaware’s commitment to quality, innovation, and customer satisfaction. As Hexaware continues to grow and expand, the new delivery center in Manila will play a crucial role in their journey towards global excellence. 

In essence, Hexaware Technologies’ expansion in Manila is a step towards a brighter future, not just for the company, but for the entire IT services and solutions industry. It’s a move that promises innovation, quality, and exceptional customer experience, setting new standards in the industry. Here's to a future filled with endless possibilities and groundbreaking achievements!

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