Introduction to Excellence
Startek®, a titan in the global customer experience (CX) solutions arena, celebrates a monumental victory - clinching the Great Place To Work® Certification in the Philippines for 2023. This accolade is more than a badge; it's a testament to the company's relentless pursuit of workplace excellence. Garnering a remarkable 79% overall associate satisfaction rate, Startek casts itself as not just an industry leader but a pioneer in associate contentment and workplace culture.
What Makes a Great Place to Work®?
The journey to becoming a Great Place To Work® Certified™ company is no small feat. It requires holistic excellence in nurturing work-life balance, positivity in company culture, and integrity within senior management practices. Through rigorously formulated surveys and incisive questionnaires, the Great Place Work® institute ensues a meticulous analysis of anonymous feedback from associates, leading to the crème de la crème of workplace recognitions.
A Word from the Global CEO
Startek's success story is echoed by Bharat Rao, the Global CEO, who proudly attributes the recent laurels to their vibrant corporate ethos, "We are ecstatic with this recognition, a mirror of our imperative to foster a haven of growth and innovation for our associates." Rao's words underscore the company's emphasis on attracting and nurturing talent and the decisive culture of unity that propels Startek forward.
Survey Says – Startek Shines
Embedded within the fabric of Startek's triumph are the voices of its associates. An overwhelming 80% affirm that Startek stands tall as a great place to work. These impressive statistics, including an 86% warm welcome rate for newbies, are roaring endorsements of the company's exceptional work climate.
The Welcome Factor
First impressions matter. Startek Philippines understands this, as evidenced by its stellar 86% onboarding satisfaction rate. The company’s welcoming approach paves the way for a sense of belonging from the outset, setting the tone for a rewarding associate journey.
The Human Resource Perspective
S. M. Gupta, the Global Head of HR at Startek, speaks to the future with hope and zeal, recognizing the firm foundation the company stands upon thanks to the holistic and inspiring work environment it cherishes. He envisions a sustained path to innovation, impact, and excellence, driven by the pride and dedication of Startek’s Philippine family.
Pride and Performance
The essence of the Great Place To Work® recognition can be distilled into one word: pride. An outstanding 79% of Startek's Philippine associates carry this sentiment, reflecting an environment not just for work but for professional fulfillment and achievement.
The Culture of Collaboration
Collaboration is not just a concept at Startek; it's a living, breathing practice. The company invests in its people, arming them with the necessary tools for success and encourages a synergetic atmosphere where teamwork is paramount to individual and collective advancement.
The Impact on Service Delivery
The direct correlation between a nourishing work environment and exceptional service delivery cannot be overstated. Startek's commitment to its associates ensures the delivery of first-rate service to its clients, thus firming up its position as a global leader in the CX domain.
Looking to the Horizon
With a blend of excitement and resolve, Startek views the horizon as a canvas of potential. The pledge to an inspiring, ceaseless journey towards workplace magnificence is not just aspirational but a strategic move towards greater global impact and sustained growth.
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